Privacy Policy

Last updated: June 2026

1. Who we are

Aesthetics by Sarah Williams is an aesthetic clinic operated by Sarah Williams, an Advanced Nurse Practitioner and Independent Prescriber. We are based at The Fleming, Burden Terrace, Jesmond, Newcastle upon Tyne, NE2 3AE, with an additional clinic at The Face and Body Medispa, 58 Huddersfield Road, Holmfirth, West Yorkshire, HD9 3AZ.

We are the data controller for the personal data we collect about you. If you have any questions about how we handle your data, you can contact us at info@aestheticsbysarahwilliams.com or call 07889 701744.

2. What data we collect

We may collect and process the following personal data:

• Name, email address, phone number and contact details
• Date of birth and gender
• Medical history, current medications and health conditions relevant to your treatment
• Photographs taken before, during and after treatment for clinical records
• Consent forms and treatment records
• Payment and billing information
• Any information you provide via our contact form, WhatsApp, email or phone

Some of this data, including medical history and health conditions, constitutes special category data under UK GDPR. We process this data with your explicit consent and because it is necessary for the provision of health-related services.

3. How we use your data

We use your personal data to:

• Assess your suitability for treatment and provide safe, personalised care
• Manage appointments and communicate with you about your bookings
• Maintain accurate clinical and treatment records as required by our professional obligations
• Process payments for treatments
• Respond to enquiries you make via our website, email, phone or WhatsApp
• Comply with legal and regulatory requirements

4. Legal basis for processing

We process your data on the following legal grounds:

• Consent - for special category data such as medical history, and for marketing communications where applicable
• Contract - where processing is necessary to fulfil a booking or provide a treatment you have requested
• Legal obligation - where we are required to keep records by law or professional regulatory bodies
• Legitimate interest - to respond to enquiries and improve our services

5. How we share your data

We do not sell your personal data to any third party. We may share your data with:

• Our booking and CRM platform for managing appointments and communications
• Payment processors to handle transactions securely
• Professional indemnity insurers or regulatory bodies if required
• Medical professionals in the event of a complication or emergency, where necessary to protect your health

6. How long we keep your data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Clinical and treatment records are retained in line with professional and legal requirements, which is typically a minimum of 8 years from the date of your last treatment, or longer if required by law.

If you make an enquiry but do not proceed with treatment, we will retain your contact details for up to 12 months before securely deleting them.

7. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal and professional retention requirements
• Withdraw consent at any time, where consent is the basis for processing
• Object to processing based on legitimate interest
• Request a copy of your data in a portable format
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@aestheticsbysarahwilliams.com.

8. Cookies

Our website uses essential cookies to ensure the site functions correctly. We may also use analytics cookies to understand how visitors use the site. These cookies do not collect personal data that identifies you. You can control cookie settings in your browser.

9. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this page periodically.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Aesthetics by Sarah Williams
Email: info@aestheticsbysarahwilliams.com
Phone: 07889 701744